NewsSON Plans Digitalisation Of Operations For Better Services

SON Plans Digitalisation Of Operations For Better Services


January 25, (THEWILL) – The Standard Organisation of Nigeria (SON) says it will commence the digitalisation of its operations to ensure fast and effective service delivery.

The Director General, Mallam Farouk Salim, disclosed this during the opening ceremony of the 2023 strategic leadership retreat with the theme: “Improving the Effectiveness and Efficiency of the Standard Organisation of Nigeria (SON) Through digitalisation”, held in Uyo, Akwa Ibom state capital.

According to him, the organisation has been making relentless efforts to digitalise its procedures and processes to enable SON to gain world-class prominence over the years.

He disclosed that currently, the majority of the organisation’s activities had been digitalised and many of their programmes are automated and could be accessed electronically.

“Digitalisation is a key driver of standardisation and economic growth in both developed and developing countries across the world.

“Digitalising the public sector operations and services like our organisation enhances rapid industrialisation, which in turn would create jobs, and reduce poverty and insecurity in our country.

“I have set up a modernisation committee comprising representatives of relevant departments, which I personally chair to drive our ICT roadmap.

“We are in the process of engaging the services of Webb Fountain, an ICT Consultant, to critically review our infrastructure with a view to addressing them based on the recommendation of the committee”, he explained.

The DG, however, stated that the retreat also intended to build synergy amongst management staff, developing a roadmap to address the challenges of digitalising the entire organisation, among others.

Speaking, the Director General of the National Information Technology Development Agency (NITDA), Mr Kashifu Abdullahi, commended SON for making the right move to digitalise the organisation, to cut down clumsiness during operations.

Abdullahi, represented by Dr Aristotle Onumo, Acting Director, Corporate Planning and Strategy, NITDA, lamented that resistance to change to digital ways and inadequate critical infrastructure like high-speed internet broadband were some of the setbacks of digitalisation in the country.

He expressed optimism that when the country fully commences digital transformation, the move will add an unexpected US$100 trillion to the world economy by 2025.

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