November 21, (THEWILL) – A problem with FIFA’s ticketing system made it difficult for fans of England and Iran to enter the Khalifa International Stadium, raising further concerns about the organisation of the World Cup in Qatar.
On Monday, thousands of fans were unable to enter the stadium in time for the start of the first Group B game and the second match of the tournament. This was brought on by a FIFA Ticketing app issue.
Thousands of seats were unoccupied when the game began, and during the first half, the stadium gradually started to fill up.
FIFA stated the problem that read: “Some spectators are currently experiencing an issue with accessing their tickets via the FIFA Ticketing app. FIFA is working on solving the issue.
“In the meantime, fans who are not able to access their mobile tickets should check the email accounts they used to register with the Ticketing app for further instructions.
“In case of fans cannot access their email accounts, the stadium’s Ticket Resolution Point will be able to support them. We thank fans for their understanding as we work to fix the issue as soon as possible.”
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Jude Obafemi is a versatile senior Correspondent at THEWILL Newspapers, excelling in sourcing, researching, and delivering sports news stories for both print and digital publications.