BEVERLY HILLS, May 10, (THEWILL) – MTN Nigeria on Wednesday stated that vendors selling the telecoms company’s recharge cards at prices above the face value are doing so illegally, asserting that it has not increased the prices of its recharge cards.
MTN’s acting sales and distribution executive, Adekunle Adebiyi, maintained that the cost of recharge cards remains the face value stated on the physical vouchers, assuring that urgent steps were being taken to ensure compliance on sales of the recharge cards at the stated face value by all trade partners and retailers of MTN.
Adebiyi made this clarification in a statement which partly reads, “We hereby use this medium to inform all our subscribers that we have not increased the prices of our recharge cards.
“Any increment from any quarters across the country on our recharge cards is without our knowledge, and we urge all our customers to always pay the exact value advertised on the cards.
“While we are working assiduously to resolve claims of illegal increases, we apologise to our customers for any inconvenience this might have caused.
“Alternatively, we advise our customers to explore other options of purchasing airtime such as MTN Virtual Top Up (VTU), Diamond Yello Account (DYA), or MTN Auto Top-up. For more information on these services, please visitwww.mtnonline.com/autotopup.”