December 11, 2023 (THEWILL) – `West and Central Africa’s foremost airline, Air Peace, has been conferred with the ‘Best Airline for Customer Service, West Africa’ for 2023, at the prestigious Global Brand Awards.
The Prestigious Global Brand Awards, an annual event by Global Brands Magazine (GBM), based in England, strives to honour worldwide brands that distinguished themselves across diverse industries while ensuring that readers are up-to-date on pivotal trends in the realm of branding.
Global Brands Magazine conducted an extensive evaluation encompassing various criteria, such as passenger feedback, service quality, communication, staff courtesy and professionalism, safety and security, innovation in customer service among others.
In the process, Air Peace, stood out prominently due to its excellent client support.
Commenting on winning the award, Director of the Global Brand Awards, Jay Reddy, said “We are thrilled to acknowledge Air Peace as the recipient of the ‘Best Airline for Customer Service in West Africa’ award. This achievement is a testament to Air Peace’s unwavering commitment to excellence, prioritising passenger satisfaction, and setting a remarkable standard for the aviation industry in the region. Their dedication to delivering exceptional customer experiences has truly set them apart as a leader, and we congratulate Air Peace on this well-deserved recognition.”
Commenting on winning the award, Stanley Olisa, Corporate Communications Lead, Air Peace, said, “We are truly delighted by this prestigious recognition by the Global Brands Magazine. It is a huge testament to our firm commitment, to consistently delivering unmatched customer service for our esteemed customers, guaranteeing a memorable experience across all touchpoints each time they fly with us.”
“This award is dedicated to our Customer Service Team for their strong drive in ensuring excellent service delivery. Air Peace, will continue to raise the bars in providing best-in-class flight services across domestic, regional and international markets, with an increasing modern fleet and a top-grade workforce”, Olisa added.
Anthony Awunor, is a business correspondent who holds a Bachelor of Arts Degree in Linguistics (UNILAG). He is also an alumnus of the Nigerian College of Aviation Technology (NCAT), Zaria Kaduna State. He lives in Lagos.
