April 3, (THEWILL) – As a way to make provision for a fast, secure and user-friendly platform for consumers to conduct their banking activities with ease, Moniepoint Microfinance Bank, has unveiled its new Unstructured Supplementary Service Data, USSD service.
The service, accessible via a designated account control code is also expected to increase convenience and accessibility.
According to the bank, the USSD Banking suite includes a variety of services such as Funds Transfer, Airtime and Data Purchase, Account Balance and Details Inquiry, PIN Management, and Account Security Measures like Blocking/Unblocking access for oneself or others.
The bank added that the introduction of the control code is a security measure against unauthorised access, safeguarding customer funds in case of loss or theft of mobile phones, ATM Cards, or hardware tokens and in situations where account details may be compromised.
This code, the bank emphasises, empowers customers to secure their accounts promptly from any mobile device, without needing to contact the bank, especially in cases of suspected fraud.
Commenting, the Managing Director of Moniepoint MFB security standards”, Babatunde Olofin said “At Moniepoint MFB, our top priorities are delivering exceptional customer service through digital innovation and ensuring the highest security standards. Our new USSD service provides the convenience of mobile banking with an added layer of security that gives customers control over protecting their accounts, even by using a third-party mobile device.”
Explaining further, he added “We have always been guided by our mission to create a society where everyone experiences financial happiness, and in these times, what that looks like for us is increasingly empowering consumers to take charge over their bank accounts, even as we curate a seamless and secure banking experience. In addition, we have always spoken about our commitment in supporting the central bank’s financial inclusion agenda, with this feature, customers, especially the least digital-savvy ones, irrespective of their location have now been eminently positioned to carry out a wide range of transactions effortlessly.”
Anthony Awunor, is a business correspondent who holds a Bachelor of Arts Degree in Linguistics (UNILAG). He is also an alumnus of the Nigerian College of Aviation Technology (NCAT), Zaria Kaduna State. He lives in Lagos.
