June 7, (THEWILL)- Akwa Ibom State-owned airline, Ibom Air, on May 7, 2024, celebrated its 5th anniversary, marking a significant milestone in its journey to provide reliable and exceptional air travel services in Africa.
Since its inception, Ibom Air has been committed to offering world-class operational standards, earning the confidence and loyalty of passengers across the region.
Since launching commercial operations on June 7, 2019, Ibom Air has grown remarkably, expanding its fleet, increasing its route network and enhancing the overall customer experience. The airline has consistently achieved impressive performance metrics, including industry-leading on-time performance, which has become a hallmark of its operations.
Speaking, the Chief Executive Officer (CEO) of Ibom Air, Mfon Udom, said, “We are incredibly proud of what we have accomplished over the past five years. Our success is a testament to the hard work and dedication of our entire team and the unwavering patronage of our passengers.
“As we celebrate this milestone, we also congratulate our shareholders, the government, and the people of Akwa Ibom State and commend them for their committed ownership and strong support from the start. Because of this, we remain focused on connecting people and places with excellence.”
As part of its anniversary celebrations, Ibom Air unveiled ambitious plans for the future. These include positioning itself as an ESG-responsible company with a clear sustainability vision and a rapid fleet and route expansion plan to tackle connectivity issues within the African region. It also plans to focus on technology.
Commenting, the Chief Operating Officer (COO) of Ibom Air, George Uriesi, stated: “We have recently unveiled cutting-edge technology and infrastructure to improve our booking, check-in, and in-flight services while enhancing our self-service portal on the website to make it more user-friendly. Similar attention will be paid to one of our most critical touchpoints: our call centre. We plan to make it a 24-hour service very shortly.”
In the area of sustainability, Ibom Air’s initiatives aim to reduce its environmental impact through sustainable practices, including the introduction of its brand-new, fuel-efficient Airbus A220-300 aircraft. The expected fleet of 11 of these aircraft will ensure that the airline’s carbon footprint is in line with global best practices, while its corporate social responsibility programme will focus on giving back to the less privileged and the vulnerable, positively impacting its communities.
In further commemoration of this milestone, Ibom Air will celebrate its people with a special recognition of staff who have been with the airline since its inception.
“At Ibom Air today and every day, we appreciate our customers who have stayed with us and have been unwavering in their commitment to building this brand. As a result, we pledge to continue to uphold the highest standards of safety, comfort and convenience for our passengers,” affirmed Uriesi.
Anthony Awunor, is a business correspondent who holds a Bachelor of Arts Degree in Linguistics (UNILAG). He is also an alumnus of the Nigerian College of Aviation Technology (NCAT), Zaria Kaduna State. He lives in Lagos.
