August 31, (THEWILL) – The Nigeria Civil Aviation Authority (NCAA) has commenced an investigation into recent late arrivals and departures of British Airways flights to and from the Nnamdi Azikiwe International Airport in Abuja.
In a statement signed on Friday, by its Director of Public Affairs & Consumer Protection, Michael Achimugu, the aviation regulatory body noted that the incident had occurred for three consecutive days.
Consequently, the NCAA said it has contacted the carrier to establish the root cause of the delays and take appropriate action to ensure passenger rights are protected.
Achimugu said the investigation will include intensified inspections under the NCAA/ICAO Foreign Aircraft Assessment Programme (FASAP) of all aircraft on the Nigerian route for regulatory compliance.
The statement reads: “The attention of the Nigerian Civil Aviation Authority has been drawn to late arrivals and subsequent delayed departures of British Airways flights to and from Nnamdi Azikiwe International Airport, Abuja, for about three consecutive days starting from August 27, 2024, which has resulted in many inconveniences to the travelling public.
“The NCAA has contacted BA and initiated an investigation into these frequent delays to establish the root cause of these delays and take appropriate action to ensure passenger rights are protected and also prevent recurrence. The investigation will include intensified inspections under the NCAA/ICAO FASAP of all aircraft on the Nigerian route for regulatory compliance.
“The travelling public should rest assured that the NCAA will do all within its powers to ensure their rights are protected in support of the HMA’S policy to eliminate unnecessary flight delays.”
